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MART304


Customer Relationship Management: Concepts, Applications and Technologies 5E

* New edition of the leading textbook in CRM, with a much more practice-led and strategic approach than the competitors, making it more accessible to the non-technical reader. * Core adoptable text..

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$NZ 139.50 Ex Tax: $NZ 139.50

Spin - Selling

True or false? In selling high-value products or services: "closing" increases your chance of success; it is essential to describe the benefits of your product or service to the customer; objection ha..

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$NZ 49.50 $NZ 61.99 Ex Tax: $NZ 49.50

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